FAQ

Are your products handmade?

Yes! Every branded product is handcrafted in small batches to ensure quality and care. We use high-quality ingredients, with a focus on creating unique and magical items for modern witches and Halloween lovers. We also buy from other small businesses for all the non branded items in our store.

 

Do you offer custom orders?

Yes, we can work with you on custom orders, whether it’s a specific scent for a candle or a personalized wax melt. Just reach out to us, and we’ll discuss the details! 


How long does shipping take?

Our processing time for orders is typically 3-5 business days. Shipping times vary depending on your location, but most domestic orders arrive within 5-7 business days after processing.

Do you ship internationally?

Yes, we offer international shipping. Please note that shipping times and costs will vary based on your location.

Do you have any seasonal collections or limited-edition items?

Yes! We love celebrating all things spooky year-round, but we also release seasonal collections for events like Summerween, Samhain, and Yule. Be sure to follow us on social media or sign up for our newsletter to stay updated on limited-edition launches.


How can I contact you for more information?

You can reach us through the contact form on our website or send an email to info@paganisleapothecaryllc.com. We’re also active on social media and happy to answer any questions through messages.